DVB Owners Discussion Forum - dvbowners.com > one of the tuners not working even though win10/TVSP thinks they are

Full Version: one of the tuners not working even though win10/TVSP thinks they are

DVB Owners Discussion Forum - dvbowners.com > Software > WebScheduler

frednerk33

Sep 19 2017, 04:56 PM

Hello. Help !

I have a PC with 2x digitalnow 7164 twin-tuner PCIE cards in it, making 4 tuners total. It has been VERY handy.

Until a few weeks ago, scheduled TVSP recordings successfully used all 4 tuners to record from up to 4 TV channels at a time.

Now, it only records from 2 tuners, even though TVSP shows the tuners as OK in the Device Selection window.

Can anyone tell me how to debug, i.e. what to do next to find out what's going wrong and fix it ?

Here are a couple of producer logs in case that helps.

CODE

2017/09/19 01:40:08.406 - StreamProducer Version : 1.0.0.163
2017/09/19 01:40:08.406 - Frequency : 219500
2017/09/19 01:40:08.406 - Bandwidth : 7
2017/09/19 01:40:08.406 - Device ID : 16586376
2017/09/19 01:40:08.406 - STOP_EVENT:Global\$ExitEvent(1ea8)$
2017/09/19 01:40:08.406 - createNamedEvent() : Reseting Event
2017/09/19 01:40:08.406 - Process 7848 : Parent : 3836
2017/09/19 01:40:08.406 - SHARE_NAME:Global\$MemoryShare(1ea8)$
2017/09/19 01:40:08.406 - Starting build of capture graph
2017/09/19 01:40:08.406 - Loading Tunning Provider
2017/09/19 01:40:08.416 - Loading Network Provider
2017/09/19 01:40:08.416 - Creating Tune Request
2017/09/19 01:40:08.416 - Submiting Tune Request
2017/09/19 01:40:08.416 - Loading Tuner Filter : @device:pnp:\?\pci#ven_1131&dev_7164&subsys_6f2c107d&rev_81#4&2f32393e&0&00e1#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}{3ff44ee5-8547-402a-94f3-d447f4d7c400}
2017/09/19 01:40:08.426 - LoadTunerFilter(): DNTV Dual Hybrid 7164 PCIe BDA DVBT Tuner
2017/09/19 01:40:08.426 - Doing Main Demux Render with type 1 capture device.
2017/09/19 01:40:08.426 - Loading Main Demux
2017/09/19 01:40:08.433 - Connecting the Inf Tee to the Tuner Filter
2017/09/19 01:40:08.433 - Cannot connect Inf Tee to Tuner filter (0x80004005)
2017/09/19 01:40:08.433 - Loading Capture Filter
2017/09/19 01:40:08.433 - LoadFilter(): DNTV Dual Hybrid 7164 PCIe BDA Digital Capture DVBT
2017/09/19 01:40:08.433 - Doing Main Demux Render with type 2 capture device.
2017/09/19 01:40:08.433 - Loading Main Demux
2017/09/19 01:40:08.439 - Connecting the Inf Tee to the Cap Filter
2017/09/19 01:40:08.440 - LoadFilter(): BDA MPEG2 Transport Information Filter
2017/09/19 01:40:08.440 - Tune Settings: Frequency = 219500 Bandwidth = 7.
2017/09/19 01:40:08.440 - Capture Graph Built
2017/09/19 01:40:08.440 - Cannot run graph (0x8007001f)
2017/09/19 01:40:08.440 - RunGraph failed (0x8007001f)

CODE

2017/09/19 01:41:13.893 - StreamProducer Version : 1.0.0.163
2017/09/19 01:41:13.893 - Frequency : 219500
2017/09/19 01:41:13.893 - Bandwidth : 7
2017/09/19 01:41:13.893 - Device ID : 15472264
2017/09/19 01:41:13.893 - STOP_EVENT:Global\$ExitEvent(1db8)$
2017/09/19 01:41:13.893 - createNamedEvent() : Reseting Event
2017/09/19 01:41:13.893 - Process 7608 : Parent : 3836
2017/09/19 01:41:13.893 - SHARE_NAME:Global\$MemoryShare(1db8)$
2017/09/19 01:41:13.893 - Starting build of capture graph
2017/09/19 01:41:13.903 - Loading Tunning Provider
2017/09/19 01:41:13.903 - Loading Network Provider
2017/09/19 01:41:13.913 - Creating Tune Request
2017/09/19 01:41:13.913 - Submiting Tune Request
2017/09/19 01:41:13.913 - Loading Tuner Filter : @device:pnp:\?\pci#ven_1131&dev_7164&subsys_6f2c107d&rev_81#4&2f32393e&0&00e1#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}{3ff44ee5-8547-402a-94f3-d447f4d7c401}
2017/09/19 01:41:13.913 - LoadTunerFilter(): DNTV Dual Hybrid 7164 PCIe BDA DVBT Tuner
2017/09/19 01:41:13.913 - Doing Main Demux Render with type 1 capture device.
2017/09/19 01:41:13.913 - Loading Main Demux
2017/09/19 01:41:13.923 - Connecting the Inf Tee to the Tuner Filter
2017/09/19 01:41:13.923 - Cannot connect Inf Tee to Tuner filter (0x80004005)
2017/09/19 01:41:13.923 - Loading Capture Filter
2017/09/19 01:41:13.923 - LoadFilter(): DNTV Dual Hybrid 7164 PCIe BDA Digital Capture DVBT
2017/09/19 01:41:13.923 - LoadFilter(): DNTV Dual Hybrid 7164 PCIe BDA Digital Capture DVBT
2017/09/19 01:41:13.923 - Doing Main Demux Render with type 2 capture device.
2017/09/19 01:41:13.923 - Loading Main Demux
2017/09/19 01:41:13.923 - Connecting the Inf Tee to the Cap Filter
2017/09/19 01:41:13.933 - LoadFilter(): BDA MPEG2 Transport Information Filter
2017/09/19 01:41:13.933 - Tune Settings: Frequency = 219500 Bandwidth = 7.
2017/09/19 01:41:13.933 - Capture Graph Built
2017/09/19 01:41:13.933 - Cannot run graph (0x8007001f)
2017/09/19 01:41:13.933 - RunGraph failed (0x8007001f)

bear

Oct 1 2017, 02:16 AM

Hi frednerk33,

The error 0x8007001f is a general failure to start error.

MSDN suggest "May be used to indicate that the device has stopped responding (hung) or a general failure has occurred on the device.
The device may need to be manually reset."

Try a power down of the PC by removing the mains power cable for a few minutes. Some MS Win7 device driver updates can cause other devices to remain
hung-up even after a shut down or reset.

It is also possible that the drivers have been recently updated and my need to be reverted back. Suggest a reload of the device drivers.

Another cause is that the device is reserved by another media application preventing it from running.

frednerk33

Oct 1 2017, 07:40 PM

Thanks. Tried swapping the 2 boards in their PCIe slots and that worked - rebooted and they came alive again.
Cheers !

frednerk33

Oct 10 2017, 11:35 PM

One of the two reseated 7164's stopped working.

I removed one of the 7164's and installed a Hauppauge WinTV Quad tuner in its place ... and now I have 6 tuners used by TV Scheduler Pro.

It worked, I test recorded a number of channels concurrently.

Great!

bear

Oct 12 2017, 03:59 PM

I guess we should not be surprised to see our older capture devices passing away. Electrolytic capacitors usually die after ten years, sooner if you live in the tropics.

Wow, Six recordings at the same time! I was not aware there was that many shopping channels.

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